ECM systems are designed to manage and maintain content across an organization. This includes capturing, organizing, storing, and providing access to content in various forms, such as documents, images, videos, and more. ECM systems often integrate with other business systems and applications, providing a centralized platform for information management.
Standard Support
Platinum Support
General review of the issue
Access to knowledge base articles
Email support communication
Regular product updates and fixes
Dedicated account team
Priority Email Support with unlimited communication
Priority bug review and updates
Option for quarterly briefing call with Product Management
Feature requests as priority roadmap input into product